Effective Date: [20/09/2023]

POPPY ATLR provides international shipping to 220 countries worldwide. In-stock items ship within 2 business days of order placement, excluding holidays. Pre-sale and custom orders ship based on availability.



Shipping Rates

Free shipping is available based on order total and destination:

Estimated Transit Times

All international orders ship on business days.

Duties & Taxes

Orders shipped to the United States and European Union countries are sent DDP (Delivered Duties Paid), meaning duties and taxes are included at checkout - no additional charges upon delivery.

For orders shipped to countries outside of the US and EU, customers may be responsible for paying any applicable duties and taxes upon delivery. If an international order is refused or returned due to customs duties or taxes, POPPY ATLR is unable to provide a refund or reship the order. Customers are responsible for all duties and taxes associated with international orders.



Order Changes and Cancellations

Once an order has been placed it cannot be changed. You may request to cancel within 1-2 business days, but it is not guaranteed once packing/shipping begins. Email hello@poppyatelier.com. Approved cancellations are refunded within 1-2 business days.

* During high volume periods, cancellations may not be possible.

* Product changes or address updates can be requested but are not guaranteed. Please double check order details before submitting.



Return Policy

POPPY ATLR offers free returns within 30 days on all non-accessory order items. All accessories are considered final sale.